Shipping Policy
Shipping Locations
We are currently only shipping within the UK but keep checking back as we are working hard to extend our services to Europe and beyond.
Free Delivery Over £45
Orders over £45 are eligible for free delivery, this is standard delivery and is not-tracked (see below).
Standard Delivery - Not-Tracked £3.50 (under £45)
This standard delivery is via Royal Mail with the aim to delivery on the third working day, however, this is not guaranteed and can take longer. We advise customers to expect it to take up to 7 working days.
Royal Mail Tracked 48 £4.50
Royal Mail Tracked 48 aims to deliver your item in two to three working days. This service allows you to track your parcel. Orders must be placed before midday to ensure same day postage.
Next Working Day - Royal Mail Tracked 24 £5.50
Royal Mail Tracked 24 is one of the most reliable next day services available, as with all next day services either courier or royal mail these cannot be guaranteed at peak postal times.
All next working day orders must be received before midday to ensure a next day delivery.
Shipping Address
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
It is the customers responsibility to ensure that the shipping address details are correct. Unfortunately any orders that go missing or cannot be retrieved from an incorrect address entered at shipping will not be replaced by us. It is the responsibility of the customer to ensure all shipping details are correct at checkout.